FAQs

How is pricing determined?
How long will my recording take to complete?
Whose voice will be used for my recording?
Sample business phone scripts (auto-attendants/voicemail)
Can we record business phone greetings for online VoIP-PBX Service Providers?
Scripts
What if I need some help writing a script?
I already have a voice recording, can you make it sound better?
Payment for Services

Pricing:

We take into consideration a number of things when we calculate a quote. Projects vary in length and the services required to produce them. Providing a script with your quote request gives us a good idea of the scope of the project, so please send yours in an email.

Completion and Delivery:

Lead time is greatly appreciated. If you're in a pinch, we're often able to complete shorter recordings within 1 business day or take care of a rush order. Lengthy projects would require more time. Check with us on scheduling and we'll let you know our completion time. You can expect to receive completed audio files via email or a download link will be provided.

Female Voice Over and Narration:

Female staff narrator and voice talent, Kerry, does the recording for our various projects. She's a pro and delivers skillful and various read styles that are a client favorite for corporate presentations, explainer videos, e-Learning and training, all narration, commercials, professional phone messages and multimedia communications. Check out her voice over samples or phone greetings demos.

Can we make the audio files to upload and use with online VoIP and PBX service providers?

Absolutely - we do it all the time. We create the recorded greetings that customers upload to use with cloud calling services. If you have an account with Ring Central, Nextiva, Jive, 8x8, Jive, Centrix, Grasshopper or any of the other providers, we've got you covered. And we produce the recordings that can be used for in-house systems like Avaya, Cisco, AT&T and Mitel. Let us know if you have your own system or who your service provider is when you place your order.

Tips for Scripts:

Review your script to see where you can help with pronunciations of uncommon words or names or foreign-language words, even acronyms used in your script. Spell out and notate how to properly say these words or abbreviations. Text that is abbreviated will be narrated as the abbreviation provided in the script, so it's best to spell things out clearly if that's your preference for how we say or pronounce it. Same goes with numbers, for example, 4721 - would you like it said as "forty-seven, twenty-one" or each number said separately?

Take into consideration information customers, end users or students need or want to know. Social media, your website, sales brochures and pamphlets usually provide a great deal of specifics about your products and services. Keep in mind, potential customers may need information such as a physical address, phone number, store location(s), email address, fax number and web site address.

Helpful Content Ideas for your Script:

Sometimes a client needs a little help with a script for their explainer video, multimedia project, presentation or on-hold phone messages. Here's an article that will offer some good advice and the basics of what to consider and include in your copy. The Benefits of Good Writing

Can We Improve the Sound of Already Recorded Voice Over?

Certainly. We can remove breaths and tighten up the flow to smooth out the playback. Music or sounds effects or an audio logo if it will work with the recording is another service we provide. On our end, utilizing audio processing techniques that enhance voice recordings is something we do all the time.

Payment:

Payment is required for production services at the time they are rendered and before the delivery of completed files. We'll always correct any errors on our part asap and at no charge. Any additions, revisions or script changes once a project has been recorded would be an additional charge commensurate with the amount of revising to be done. We'll check to insure that scripts are "approved" for recording prior to beginning the recording. We appreciate clarity in the instructions. Please feel free to provide information that is important to you regarding any aspect of the recording. We may ask a lot of questions. It just means we want to get it right from the get-go and create a finished product that is right on target.

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